Trust should exist in any relationship, be it personal or professional. That said, service providers are among those you should carefully screen.
The Case for Screening
There can be dishonest people about, even when it comes to car servicing. Horror stories regarding dishonest mechanics and repair shops exist and have circulated on the internet. There are those who may charge you for damages they caused themselves or fake parts that ‘must’ be repaired so they can make more money.
Research is Key
You don’t have to pick the very first shop you find. The easiest way to go about it is to ask family and friends for a referral. You can also search online for reputable shops and look at their customer feedback. Look for a pattern of customer satisfaction rather than putting weight into a single review. The shop should also be in a convenient location, advised an expert from LRC Automotive. Most car services can be done while you’re at work. If your job is in Rotorua, find a mechanic there so you can easily bring your car in and pick it up after work.
Honesty and Openness
An important point to consider is honesty. Ask if you can observe while your car is being fixed. You can use this time to ask questions about the problem and get tips on maintenance. Most mechanics will openly share with you some knowledge on avoiding certain issues. If the mechanic seems ill at ease with your presence, you may want to watch them closely and find a different shop after.
Building a Relationship
A trustworthy mechanic is always worth staying with. This way, you can leave your car in their hands without having to worry about overcharged bills. You also have the reassurance that your car will return to you in as perfect condition as you can hope for. Car maintenance is difficult enough without having to deal with issues caused by your service provider. While most car services can be trusted, there may still be one or two that do more harm than good. Go with your instincts. If you feel that something is off, best to save yourself the potential trouble.